Privacy policy

Privacy Policy

www.SNsportsnutrition.com (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or shop on the Site according to the terms of this Privacy Policy. We at Sports Nutrition are aware of how important privacy is to our customers ("customer," "you," or "your").

 

We gather specific data about your device, how you interact with the site, and data required to handle your purchases when you visit the site. If you get in touch with us for customer service, we might also gather more information. Any information that can be used to specifically identify an individual is referred to in this privacy statement as "Personal Information," which includes the data listed below.

 

Please be aware that only customers who reside in the United States are intended to purchase the goods and services made available through www.SNsportsnutrition.com (the "Site"). Please note that we only deliver to US mainland, excluding the states of Alaska and Hawaii.  Be aware that if you access this site from outside the US, processing of the information about you will be done in accordance with US law due to the fact that US data protection laws may not be the same as those in other countries.

 

Please do not provide us with your personal information if you disagree with the procedures outlined in this Policy. You consent to our use of your information in the ways set forth in this Policy by providing us with your personal information, corresponding with us via email or postal mail, or by accessing or using our Site.

 

1.  Right to Non-Discrimination

We won't treat you differently if you exercise any of the rights outlined in this privacy policy. Unless the law specifically permits it, we won't:

 

•       Refuse to give you goods or services.

•       Charge you different prices or rates for products or services than the ones listed on the Site, or enforce any type of penalties without reasonable justification.

•       Offer you products or services of a higher standard.

•       Indicate the possibility of receiving goods or services at a different price or rate, or at a different level or quality.

 

2. Right to Opt-Out

The "right to opt-out" allows you to request that we not sell your personal information or share it with third parties for cross-context behavioral advertising. As previously stated, we never sell or share the personal information of customers who, in our knowledge, are under the age of 16. You (or your designated representative) may send a request to us through the Site in order to make use of your right to opt-out. Contact us by phone at 520-313-9319 or by email support@SNsportsnutrition.com or write to us at the address provided on our website with your request to opt-out if you are a visitor to the Site.

 

If you live in California, you have the "Right to Know"—also known as the "Right to Access"—which allows you to see what personal data we have about you, transfer it to another service, and request that it be updated, updated, or deleted.

 

3. Right to Delete

 

We will keep your Personal Information for our records after you place an order through the Site, unless and until you ask us to delete this information.

 

Subject to certain exceptions, you have the right to ask us to delete any of your personal data that we have about you. Unless an exception applies, we will delete (and instruct our service providers to delete) your Personal Information from our records once we receive and confirm your verifiable consumer request. In some instances, such as when keeping the information is required for us or our service provider(s), we may refuse a deletion request.  Examples of situations in which we may deny a deletion request are:

 

•       Finish the transaction for which the Personal Information was gathered, give you the product or service you requested. 

•       Take actions that were logically expected given the circumstances of our ongoing business relationship with you, or otherwise carry out our agreement with you.

•       Assist in maintaining the integrity and security of our website.

•       Only permit internal uses that, taking into account the consumer's relationship with us, are ostensibly consistent with expectations of the consumer.

•       Obey a legal requirement.

 

4. Right to Know

You have the right to ask us to provide you with specific details about how we collect and use your personal information. You are permitted to inquire about the following information:

• The types of Personal Information about you that we have gathered.

• The details of your Personal Information that we have collected.

• The types of sources from which we have obtained the personal data we have about you. • The business reasons for which we collected the personal data.

• The business reasons for which we disclosed the personal data, as well as the types of third parties to whom we disclosed it.

 

Please be aware that you are limited to two verifiable access requests per calendar year. Users of our Site who reside in California may request specific information regarding our disclosure of Personal Information to third parties for their direct marketing purposes under California's "Shine the Light" law (Civil Code Section 1798.83).

 

Please contact us by phone at 520-313-9319 or by email support@SNsportsnutrition.com or write to us at the address provided on our website if you wish to make such a request.

 

5. Right to Correct

 

You have the right to ask us to update any incomplete or incorrect Personal Information we hold about you. Additionally, you can update any of your Personal Information in your account by contacting us or editing your profile in your account.

 

6. Privacy Rights

The rights you have in relation to your personal information are described below, along with information on how to exercise them.

 

7. Selling Information

We do not sell any type of Personal Information.

 

8. Executing Your Rights

Please contact us by phone at 520-313-9319 or by email support@SNsportsnutrition.com or write to us at the address provided on our website to make a verifiable consumer request in order to exercise your right to information in accordance with the aforementioned rights to knowledge, correction, and deletion. The only person who may submit a verifiable consumer request relating to your personal information is you or someone you have authorized. In order to submit a request, you must first explain your relationship with us, identify the type of request you are making, and then give us your name, email address, country, residential address, the specifics of your request, and your birthdate. This data is used to locate relevant records and confirm your identity. We use a Service Provider who may ask you additional questions to confirm your identity, such as your social security number's last four digits and inquiries about physical addresses or places you have previously been associated with. You should be as specific as possible in your requests so that we can fully comprehend, consider, and respond to them. Please be aware that in order to process your request and confirm your identity, we might need more information from you.

In addition to the steps we would take if we processed your request directly, if you decide to use an authorized agent to submit a request on your behalf, you must give the agent written authorization to do so and the agent must directly verify their own identity with us. We reserve the right to reject the request if the agent fails to provide documentation proving that they have your consent to act on your behalf.

 

To confirm the requestor's identity or right to make the request, we will only use the Personal Information contained in a verifiable consumer request.

 

9. Marketing Options

Follow the unsubscribe instructions provided by email to stop receiving our newsletter or marketing emails or contact us by phone at 520-313-9319 or by email support@SNsportsnutrition.com or write to us at the address provided on our website. You can choose your preferences through your account settings.

 

10. Minors

 

The Site is geared toward adults. Though our website, may not knowingly collect Personal Information from visitors under the age of 13. If you're a parent or guardian and you think your child may have given us Personal Information, please get in touch with us and ask us to delete it.

 

11. Minors Under 16

Children under the age of 16 are not permitted on our website. No one under the age of 16 may submit any personal data on the website. We do not knowingly solicit personal information from minors under 16 or knowingly give that information away to third parties for their use in cross-context behavioral advertising or for valuable consideration. Do not use or submit any information to the Site if you are under the age of 16. If we come to the realization that we have obtained or collected Personal Information from a child under the age of 16 without verifying parental consent, we will destroy that data. Please get in touch with us if you think we may have any information from or about a child under the age of 16.

 

12. Minors Under 13

Unless otherwise permitted by law, we do not knowingly collect any Personal Information from children under the age of 13 without their consent. If we come to know that a child under the age of 13 has given us Personal Information, we will take the appropriate legal steps to remove that information.

 

13. Collection Practices

We gather data about you from a variety of sources and in various ways. Through your interactions with us, our service providers, or our business partners, we may obtain information about you via this Site, phone calls, letters, emails, faxes, or mobile applications. Depending on the specific products or services you are ordering or using from us, the information collected may change. Information that can be used to identify, describe, or otherwise connect you or your device to another person or thing (referred to as "Personal Information") may be included in some of the data we gather.

 

Personal information excludes (and is not covered by this Policy): (i) publicly available information; (ii) truthful information lawfully obtained that is relevant to the public; and (iii) pre-identified or aggregated consumer information.

 

14. Uses of Information

 

In order to deliver our services and carry out our agreements with you, as previously mentioned, we share your Personal Information with service providers. We might divulge your Personal Information in order to abide by the rules of law enforcement, to respond to a subpoena, search warrant, or other legitimate request for information, or in order to defend our rights.

As previously mentioned, we use your Personal Information to send you marketing communications or advertisements that we think will be of interest to you. For instance, we provide our advertising partners with information about your use of the Site, your purchases, and how you respond to our ads on other websites. Depending on your location, you might be asked for permission to use cookies or other similar technologies when we collect and share some of this information directly with our advertising partners.

 

In order to provide our services to you, which include making products available for purchase, accepting payments, shipping and fulfilling orders, and keeping you informed about new goods, services, and deals, we must use your personal information.

 

We implement the following uses and disclosures of personal information:

 

  • To provide the goods or services that a typical consumer who requests those goods or services would reasonably expect to receive.
  • To maintain security and integrity to the extent that using the customer's personal information is appropriate, reasonable, and necessary for these purposes.
  • To prevent, recognize, and look into security incidents that jeopardize the accessibility, veracity, integrity, or confidentiality of Personal Information that is transmitted or stored.
  • To thwart malicious, dishonest, fraudulent, or illegal actions taken against the company and to bring those responsible to justice.
  • To guarantee the physical security of people.
  • For temporary, limited purposes, such as non-personalized advertising displayed in connection with a customer's current interaction with us, provided that we do not share the customer's personal information with third parties, create profiles about them, or otherwise change their experience in any way other than in connection with their current interaction with the business.
  • To carrying out tasks on our behalf, such as keeping track of accounts, handling customer service requests, processing or completing orders and transactions, confirming customer information, processing payments, handling financing, handling analytics, handling storage, or carrying out similar tasks.
  • Engaging in activities to improve, upgrade, or enhance a service or device that is owned, manufactured, manufactured for, or controlled by us as well as to verify or maintain the quality or safety of a product, service, or device that is owned, manufactured, manufactured for, or controlled by us.
  • To gather and/or process sensitive personal data when doing so is not done in an effort to infer characteristics about a consumer.

 

Other cookies, pixel tags, or related technologies may be used by our third-party partners, such as analytics partners and advertising partners, to gather data about your online activities across various services (Location, Device, or Usage information).

 

15. Information Sources

 

As further described below, we obtain personal data from the following types of sources:

 

  • Straight from you. For instance, from forms you fill out or goods you buy. You are not required to give us your personal information. You can still access and use some parts of the Site if you decide not to give us this information. However, you might not be able to use parts of the Site like the checkout page that ask you for personal information.
  • Irrespective of you. For instance, by observing your behavior on the Site and through information we gather about you while providing services to you.
  • Immediately from you. Information that is automatically gathered as you use the Site may include usage statistics, IP addresses, and data obtained from cookies, web beacons, and other tracking tools. This information is gathered specifically through device identifiers (such as IP addresses, MAC addresses, and other device IDs), IP address demographics (such as location, language, and country of origin), technical device data (such as domain servers, type of device, and type of web browser), and activity information (such as access times, pages visited, search histories, referring web site addresses, and interactions with Site features).
  • Third parties and service providers. We have previously collected Personal Information from external sources, such as advertising networks, online social networks, internet service providers, data analytics providers, governmental organizations, operating systems and platforms, social networks, and data brokers, and we may continue to do so in the future. We may share information with these third parties through our relationships with them, and they may use that information to help us analyze our business and customer base.

 

16. Collection Purposes

To run our business and give you our top-notch goods, services, and experiences, we may use the Personal Information we gather, including data we combine from your interactions with our site, from you and your device, service providers, or third parties. We may use your personal information in the following ways:

 

  • To give you access to the Site, including to service your membership and account and keep both secure.
  • To fulfill your requests or purchases, such as order fulfillment, and to provide you with goods and services, including information, content, goods, or services.
  • To facilitate interactions with us, to personalize your interactions with us, to remember your preferences and interests, to personalize our website and the information, goods, and services we make available to you through it, to track and organize your activity and interests on the website, to identify and connect the various devices you use, and to improve your experience on the website.
  • To disseminate information, such as details about the Site or necessary notices.
  • For analytics purposes, such as figuring out how you use our website and other products and services.
  • To develop and improve, for example, by enhancing and advancing the features, functionality, performance, and support of our website as well as our products, services, and content.
  • To offer customer service and to manage your account with us, which includes creating, logging into, and keeping up with your account.
  • To contact you about your transactions or account; to announce a contest, sweepstakes, or survey; to provide updates on any orders; to notify you that an item is back in stock; or to deliver other legal or service-related notices about our Site.
  • To communicate with you, including when you place an order; to collect information about you; to address your inquiries, concerns, and requests.
  • For business-related purposes, such as to manage and enhance our operations and business activities, administer the Site, conduct research, and maintain our systems, accounts, and records; gauge your satisfaction with our services, including the Site; authenticate the data you provide us with; safeguard the security and integrity of our Site and information technology infrastructure; and identify, prevent, and address fraud, abuse of our services, and other potential problems.
  • To maintain the security of our customers, employees, and property; to comply with legal obligations; to defend or protect us against harm or in legal proceedings; to protect our rights or the rights, property, and safety of others; to protect our rights or the rights, property, and safety of others; to pursue remedies available to us and limit our damages; to respond to court orders, lawsuits, subpoenas, and government requests; to comply with judicial proceedings

 

For any of these purposes, we may combine or aggregate the data we collect. We may also identify your personal information so that it cannot reasonably be used to identify you again by us or any other organization, and we may use that identity data for any purpose.

 

17. Types of Information

Examples Device Personal Information collected include the version of your web browser, your IP address, your time zone, cookie information, the websites or products you visit, the search terms you use, and the way you use the site.

 

Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number are examples of Personal Information collected about Order Information and/or Customer Support.

 

18. Information Protection

To help safeguard data from unauthorized access, disclosure, alteration, and destruction, we incorporate security into our system. We are constantly on the lookout for threats, and when we find them, we respond by taking the necessary precautions to protect the data our users have shared with us. Of course, no method of data storage or transmission over the internet can guarantee the security of your information. We'll notify you as soon as we can if anything were to happen to your information, and we'll do everything we can to make it right.

 

Privacy Policy Changes

We reserve the right to change this privacy statement anytime. The date it was last updated will be noted, which will happen at least once every 12 months.

 

Contact Us

Please call 520-313-9319 or email support@SNsportsnutrition.com or write to us at the address provided on our website to get in touch with us if you have any questions or concerns about our Policy or the security on our website.

 

Last Updated: March 4, 2025